Smart call routing
Smart call routing is an automation Rosada Automation builds for Professional & B2B firms and Local service businesses. Callers reach the right person without a long phone menu.
Who it's for
- Professional & B2B firms
- Local service businesses
Example run with sample data
Manual ~3 min of your time
Automated seconds
Illustrative contrast for this sample run. Not a guaranteed result.
1 of 3
Call
A sample call comes in. You see the missed call without checking a voicemail.
Sample CustomerRinging
Example run. Nothing here is sent for real.
Where you approve
This example doesn't message a customer or move money. You can pause it, and the handoff guide shows you how.
What you get after go-live
After go-live you get a handoff guide that's yours to keep. Your guide will include:
- A clickable map of your workflow.
- Plain-English answers for how to change the parts that are yours to edit.
- How to pause or stop it safely.
- A go-live checklist.
- Who to ask.
For this automation, your guide will include how to change:
- How it asks for the reason
- Who each reason reaches
- What the voicemail text includes